Shipping and return information

World wide shipping

Yes – We ship to your country

Right now we have free shipping and free returns all around the world. It should be smooth to get your new favorite Ciszere product.

Customer satisfaction guarantee

We always leave an 100% satisfaction guarantee, are you not happy we will make sure you will be. No questions asked.

Free shipping & Return world wide

We offer free delivery and free returns on all orders so you can try at home and decide in peace.

Fast & tracable shipments

We ship with well known carriers such as DHL and UPS. Always fast, traceable and fully insured so you can feel safe.

Safe and secure payments with Klarna

You can choose to pay securely and safe with any way you prefer through our partner Klarna Bank.

EU & World Wide

  • DHL Parcel Connect – 2-7 days. (Free)
  • UPS Express – 1-3 days (9€).
  • DHL Express – 1-3 days. (9€)
  • Tracking and full insurance.

Scandinavia (Denmark, Norway, Sweden, Finland)

  • DHL Parcel Connect – 2-3 days. (Free)
  • PostNord MyPack – 2-3 days. (Free)
  • DHL Express – 1-3 days. (9€)
  • Tracking and full insurance.
Easy returns

You are always entitled to an exchange or refund within 28 days after you have received your package, as long as the item has not been used.

We always include a return label in your order for an easy return process. As soon we receive your return package we will return your money.

More questions

Head over to our FAQ page to find answers to every question you have. There you can also find all details to get in touch with us. 

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